PERSONAL DATA PROTECTION AND PRIVACY POLICY
CUSCO APUS TOURS
1. IDENTITY OF THE DATA CONTROLLER
In compliance with the provisions of Law No. 29733 – Personal Data Protection Law, its Regulations (Supreme Decree No. 003-2013-JUS), and other applicable regulations, the following information is provided:
- Business Name: Cusco Apus Tours
- Tax ID (RUC): 20608943294
- Legal Address: Calle Sunturwasi 354, int 11, Cusco, Cusco
- Email: info@cuscoapustours.com
- Phone: +51 918 095 165
Cusco Apus Tours is responsible for the processing of personal data collected through its website, forms, social networks, digital channels, and in-person services.
2. APPLICABLE LEGAL FRAMEWORK
This policy is governed by:
- Law No. 29733 – Personal Data Protection Law (Peru)
- Regulations of Law No. 29733 (Supreme Decree No. 003-2013-JUS)
- Information Security Directive of the National Authority for Personal Data Protection
- International best practices in data protection (GDPR – European Union, as a reference)
3. PERSONAL DATA COLLECTED
Cusco Apus Tours may collect the following personal data:
a) Identification data
- First and last names
- Identification document or passport number
- Nationality
- Date of birth
b) Contact data
- Email address
- Phone number
- Address (when necessary)
c) Tourism-related service data
- Reservation information
- Travel dates
- Destinations
- Passenger preferences
- Relevant medical information only when strictly necessary (e.g., adventure tours)
d) Payment data
Information necessary to process payments (without storing full card details)
4. PURPOSE OF DATA PROCESSING
Personal data will be processed for the following purposes:
- Managing reservations and contracting tourism services
- Providing customer service before, during, and after the service
- Complying with legal obligations before competent authorities (MINCETUR, GERCETUR, Ministry of Culture, SUNAT)
- Issuing payment receipts
- Coordinating services with tourism providers (hotels, transportation, guides, operators)
- Sending information related to the contracted service
- Sending promotional communications only with prior consent
📌 Cusco Apus Tours does not use personal data for purposes other than those indicated herein.
5. CONSENT OF THE DATA SUBJECT
The data subject grants consent in a manner that is:
- Free
- Prior
- Express
- Informed
By completing forms, sending emails, or contracting services, the user accepts this Privacy Policy.
Consent may be revoked at any time, in accordance with applicable law.
6. DATA STORAGE AND SECURITY
Cusco Apus Tours adopts the necessary technical, organizational, and legal measures to ensure:
- Confidentiality
- Integrity
- Availability
- Security of personal data
Data is stored in secure systems and is accessible only to authorized personnel.
7. DATA TRANSFER AND SHARING
Cusco Apus Tours may share personal data only when necessary for:
- Proper provision of tourism services
- Compliance with legal obligations
- Tourism service providers (hotels, transportation, guides, operators)
- Payment platforms and invoicing systems
📌 Under no circumstances are personal data sold or transferred for unauthorized commercial purposes.
8. RIGHTS OF THE DATA SUBJECT (ARCO RIGHTS)
The data subject may exercise the following rights:
- Access: to know which data is being processed
- Rectification: to correct inaccurate data
- Cancellation: to request deletion of data
- Objection: to oppose the processing of data
To exercise these rights, the data subject may send a request to:
📧 info@cuscoapustours.com
Requests will be addressed within the timeframes established by current regulations.
9. DATA RETENTION
Personal data will be retained:
- For the time necessary to fulfill the purpose for which it was collected
- While a contractual or legal relationship exists
- According to the periods required by Peruvian tax and tourism regulations
10. DATA OF MINORS
Cusco Apus Tours does not intentionally collect data from minors without the express consent of their parents or legal guardians, in compliance with Peruvian regulations and the principles of the ESNNA Code.
11. MODIFICATIONS TO THE PRIVACY POLICY
Cusco Apus Tours reserves the right to modify this Privacy Policy to adapt it to legal changes or service improvements.
Modifications will be published on the website and will take effect upon publication.
12. COMPETENT AUTHORITY
In the event of a dispute, the data subject may contact:
National Authority for Personal Data Protection – Peru
